Privacy

PRIVACY POLICY DECLARATION

GENERAL NOTE
 
The following explanations provides a simple overview of what happens to your personal information when you visit our website. Personal information is any data with which you could be personally identified. Detailed information on the subject of data protection can be found in our privacy policy below.
 

1. AN OVERVIEW OF DATA PROTECTION
 
Data collection on our website
 
Who is responsible for the data collection on this website?
The data collected on this website are processed by the website operator. The operator's contact details can be found in the website's required legal notice.
 
How do we collect your data?
Some data are collected when you provide it to us. This could, for example, be data you enter on a contact form. Other data are collected automatically by our IT systems when you visit the website. These data are primarily technical data such as the browser and operating system you are using or when you accessed the page. These data are collected automatically as soon as you enter our website.
 
What do we use your data for?
Part of the data is collected to ensure the proper functioning of the website. Other data can be employed to analyze how visitors use the site.
 
What rights do you have regarding your data?
You always have the right to request information about your stored data, their origin, their recipients, and the purpose of theircollection at no charge. You also have the right to request that they be corrected, blocked, or deleted. You can contact us at any time using the address given in the legal notice, should you have further questions about the issue of privacy and data protection. You may also, of course, file a complaint with the competent regulatory authorities.
 
Analytics and third-party tools
When visiting our website, statistical analyzes may be made of your surfing behavior. This happens primarily using cookies and analytics. The analysis of your surfing behavior is usually anonymous, i.e. we will not be able to identify you from this data. You can object to this analysis or prevent it by not using certain tools. Pertaining details and information on how to exercise your options in this regard can be found in this privacy policy below.
 

2. GENERAL INFORMATION AND MANDATORY INFORMATION
 
Data protection
 
The operators of this website take the protection of your personal data very seriously. We treat your personal data as confidential and in accordance with the statutory data protection regulations and this privacy policy.
 
If you use this website, various pieces of personal data will be collected. Personal information is any data with which you could be personally identified. This privacy policy explains what information we collect and what we use it for. It also explains how and for what purpose this happens.
 
Please note that data transmitted via the internet (e.g. via email communication) may be subject to security breaches. Complete protection of your data from third-party access is not possible.
 
Notice concerning the party responsible for this website
 
The party responsible for processing data on this website is:
 
AIKYOU GmbH
Kapellstr. 3
75196 Remchingen
GERMANY
Telephone: +49 7232 7350733
Email: mail@aikyou.de
 
The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (names, email addresses, etc.).
 
Revocation of your consent to the processing of your data
 
Many data processing operations are only possible with your express consent. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.
 
Right to file complaints with regulatory authorities
 
If there has been a breach of data protection legislation, the person affected may file a complaint with the competent regulatory authorities. The competent regulatory authority for matters related to data protection legislation is the data protection officer of the German state in which our company is headquartered. A list of data protection officers and their contact details can be found at the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.
 
Right to data portability
 
You have the right to have data which we process based on your consent or in fulfillmentof a contract automatically delivered to yourself or to a third party in a standard, machine-readable format. If you require the direct transfer of data to another responsible party, this will only be done to the extent technically feasible.
 
SSL or TLS encryption
 
This site uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as the inquiries you send to us as the site operator. You can recognize an encrypted connection in your browser's address line when it changes from "http://" to "https://" and the lock icon is displayed in your browser's address bar. If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.
 
Encrypted payments on this website
 
If you enter into a contract which requires you to send us your payment information (e.g. account or credit card numbers), we will require this data to process your payment. Payment transactions areonly made via encrypted SSL or TLS connections. You can recognize an encrypted connection in your browser's address line when it changes from "http://" to "https://" and
the lock icon in your browser line is visible.
 
In the case of encrypted communication, any payment details you submit to us cannot be read by third parties.
 
Information, blocking, deletion
 
As permitted by law, you have the right to be provided at any time with information free of charge about any of your personal data that is stored as well as its origin, the recipient and the purpose for which it has been processed. You also have the right to have this data corrected, blocked or deleted. You can contact us at any time using the address given in our legal notice if you have further questions on the topic of personal data.
 
Opposition to promotional emails
 
We hereby expressly prohibit the use of contact data published in the context of website legal notice requirements with regard to sending promotional and informational materials not expressly requested. The website operator reserves the right to take specific legal action if unsolicited advertising material, such as email spam, is received.
 
 
3. DATA COLLECTION ON OUR WEBSITE
 
Cookies
 
Some of our web pages use cookies. Cookies do not harm your computer and do not contain any viruses. Cookies help make our website more user-friendly, efficient, and secure. Cookies are small text files that are stored on your computer and saved by your browser.
 
Most of the cookies we use are so-called "session cookies." They are automatically deleted after your visit. Other cookies remain in your device's memory until you delete them. These cookies make it possible to recognize your browser when you next visit the site.
 
You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of this website.

Cookies which are necessary to allow electronic communications or to provide certain functions you wish to use (such as the shopping cart) are stored pursuant to Art. 6 paragraph 1, letter f of DSGVO. The website operator has a legitimate interest in the storage of cookies to ensure an optimized service provided free of technical errors. If other cookies (such as those used to analyze your surfing behavior) are also stored, they will be treated separately in this privacy policy.
 
Server log files
 
The website provider automatically collects and stores information that your browser automatically transmits to us in "server log files". These are:
 
- Browser type and browser version
- Operating system used
- Referrer URL
- Host name of the accessing computer
- Time of the server request
- IP address
 
These data will not be combined with data from other sources.
 
The basis for data processing is Art. 6 (1) (b) DSGVO, which allows the processing of data to fulfill a contract or for measures preliminary to a contract.
 
Contact form
 
Should you send us queriesvia the contact form, we will collect the data entered on the form, including the contact details you provide, to answer your messageand any follow-up questions. We do not share this information without your permission.
 
We will, therefore, process any data you enter onto the contact form only with your consent per Art. 6 (1)(a) DSGVO. You may revoke your consent at any time. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.
 
We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Any mandatory statutory provisions, especially those regarding mandatory data retention periods, remain unaffected by this provision.
 
Registration on this website
 
You can register on our website in order to access additional functions offered here. The input data will only be used for the purpose of using the respective site or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise, we will reject your registration.
 
To inform you about important changes such as those within the scope of our site or technical changes, we will use the email address specified during registration.
 
We will process the data provided during registration only based on your consent per Art. 6 (1)(a) DSGVO. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.
 
We will continue to store the data collected during registration for as long as you remain registered on our website. If you have ordered as a guest (without registering a customer account), your data will be deleted after six months. Statutory retention periods remain unaffected.
 
Processing of data (customer and contract data)
 
We collect, process, and use personal data only insofar as it is necessary to establish, or modify legal relationships with us (master data). This is done based on Art. 6 (1) (b) DSGVO, which allows the processing of data to fulfill a contract or for measures preliminary to a contract. We collect, process and use your personal data when accessing our website (usage data) only to the extent required to enable you to access our service or to bill you for the same.
 
Collected customer data shall be deleted after completion of the order or termination of the business relationship. Legal retention periods remain unaffected.
 
Data transmitted when entering into a contract with online shops, retailers, and mail order
 
We transmit personally identifiable data to third parties only to the extent required to fulfill the terms of your contract, for example, to companies entrusted to deliver goods to your location or banks entrusted to process your payments.

For the delivery of your ordered goods, we work with Deutsche Post AG, Charles-de-Gaulle-Straße 20, 53113 Bonn, Germany, as our logistics service provider. Before the delivery of the goods for the purpose of agreeing a delivery date or announcing delivery, we may forward the following data to Deutsche Post AG: first name, surname, postal address, e-mail address and telephone number, if required for delivery.

Your data will not be disclosed to third parties for advertising purposes without your express consent.



The basis for data processing is Art. 6 (1) (b) DSGVO, which allows the processing of data to fulfill a contract or for measures preliminary to a contract.
 

4. SOCIAL PLUGINS
 
Our website uses the social plugins of the following platforms. No data is collected by us, but by the respective provider as soon as you click on the corresponding icon on our website:
 
Facebook (Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland; please find the privacy details here: https://www.facebook.com/about/privacy/).
 
Instagram (Instagram Inc., 181 South Park Street, Suite 2, San Francisco, CA 94107, USA; please find the privacy details here: https://help.instagram.com/519522125107875).
 
Pinterest (Pinterest Inc., 808 Brennan St., San Francisco, CA 94103, USA; please find the privacy details here: https://policy.pinterest.com/en-gb/privacy-policy).
 
Youtube (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland; please find the privacy details here: https://policies.google.com/privacy?hl=en-GB).
 

5. ANALYTICS AND ADVERTISING
 
Google Analytics
 
This website uses Google Analytics, a web analytics service. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”).
 
Google Analytics uses so-called "cookies". These are text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.
 
Google Analytics cookies are stored based on Art. 6 (1) (f) DSGVO. The website operator has a legitimate interest in analyzing user behavior to optimize both its website and its advertising.
 
IP anonymization
We have activated the IP anonymization feature on this website. Your IP address will be shortened by Google within the European Union or other parties to the Agreement on the European Economic Area prior to transmission to the United States. Only in exceptional cases is the full IP address sent to a Google server in the US and shortened there. Google will use this information on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity, and to provide other services regarding website activity and Internet usage for the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with any other data held by Google.
 
Browser plugin
You can prevent these cookies being stored by selecting the appropriate settings in your browser. However, we wish to point out that doing so may mean you will not be able to enjoy the full functionality of this website. You can also prevent the data generated by cookies about your use of the website (incl. your IP address) from being passed to Google, and the processing of these data by Google, by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.
 
Objecting to the collection of data
You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to this site: disable Google Analytics.
 
For more information about how Google Analytics handles user data, see Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=en.
 
Outsourced data processing
We have entered into an agreement with Google for the outsourcing of our data processing and fully implement the strict requirements of the German data protection authorities when using Google Analytics. 
 
Demographic data collection by Google Analytics 
This website uses Google Analytics' demographic features. This allows reports to be generated containing statements about the age, gender, and interests of site visitors. This data comes from interest-based advertising from Google and third-party visitor data. This collected data cannot be attributed to any specific individual person. You can disablethis feature at any time by adjusting the ads settings in your Google account or you can forbid the collection of your data by Google Analytics as described in the section "Refusal of data collection".
 
Google Analytics Remarketing
 
Our websites use the features of Google Analytics Remarketing combined with the cross-device capabilities of Google AdWords and DoubleClick. This service is provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”). 
 
This feature makes it possible to link target audiences for promotional marketing created with Google Analytics Remarketing to the cross-device capabilities of Google AdWords and Google DoubleClick. This allows advertising to be displayed based on your personal interests, identified based on your previous usage and surfing behavior on one device (e.g. your mobile phone), on other devices (such as a tablet or computer).
 
Once you have given your consent, Google will associate your web and app browsing history with your Google Account for this purpose. That way, any device that signs in to your Google Account can use the same personalized promotional messaging.
 
To support this feature, Google Analytics collects Google-authenticated IDs of users that are temporarily linked to our Google Analytics data to define and create audiences for cross-device ad promotion. 
 
You can permanently opt out of cross-device remarketing/targeting by turning off personalized advertising in your Google Account; follow this link: https://www.google.com/settings/ads/onweb/.
 
The aggregation of the data collected in your Google Account data is based solely on your consent, which you may give or withdraw from Google per Art. 6 (1) (a) DSGVO. For data collection operations not merged into your Google Account (for example, because you do not have a Google Account or have objected to the merge), the collection of data is based on Art. 6 (1) (f) DSGVO. The website operator has a legitimate interest in analyzing anonymous user behavior for promotional purposes.
 
For more information and the Google Privacy Policy, go to: https://policies.google.com/technologies/ads?hl=en.
 
Google AdWords and Google Conversion Tracking
 
This website uses Google AdWords. AdWords is an online advertising program from Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA ("Google").
 
As part of Google AdWords, we use so-called conversion tracking. When you click on an ad served by Google, a conversion tracking cookie is set. Cookies are small text files that your internet browser stores on your computer. These cookies expire after 30 days and are not used for personal identification of the user. Should the user visit certain pages of the website and the cookie has not yet expired, Google and the website can tell that the user clicked on the ad and proceeded to that page.
 
Each Google AdWords advertiser has a different cookie. Thus, cookies cannot be tracked using the website of an AdWords advertiser. The information obtained using the conversion cookie is used to create conversion statistics for the AdWords advertisers who have opted for conversion tracking. Customers are told the total number of users who clicked on their ad and were redirected to a conversion tracking tag page. However, advertisers do not obtain any information that can be used to personally identify users. If you do not want to participate in tracking, you can opt-out of this by easily disablingthe Google Conversion Tracking cookie by changing your browser settings. In doing so, you will not be included in the conversion tracking statistics.
 
Conversion cookies are stored based on Art. 6 (1) (f) DSGVO. The website operator has a legitimate interest in analyzing user behavior to optimize both its website and its advertising.
 
For more information about Google AdWords and Google Conversion Tracking, see the Google Privacy Policy: https://www.google.de/policies/privacy/.
 
You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser. Disablingcookies may limit the functionality of this website.
 
Google reCAPTCHA
 
We use "Google reCAPTCHA" (hereinafter "reCAPTCHA") on our websites. This service is provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA ("Google").
 
reCAPTCHA is used to check whether the data entered on our website (such as on a contact form) has been entered by a human or by an automated program. To do this, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis starts automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA evaluates various information (e.g. IP address, how long the visitor has been on the website, or mouse movements made by the user). The data collected during the analysis will be forwarded to Google.
 
The reCAPTCHA analyses take place completely in the background. Website visitors are not advised that such an analysis is taking place.
 
Data processing is based on Art. 6 (1) (f) DSGVO. The website operator has a legitimate interest in protecting its site from abusive automated crawling and spam.
 
For more information about Google reCAPTCHA and Google's privacy policy, please visit the following links: https://www.google.com/intl/de/policies/privacy/ and https://www.google.com/recaptcha/intro/android.html. 

Facebook Conversion Tracking
 
Our website measures conversions using the visitor action pixel from Facebook, Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland ("Facebook").
 
These allow the behavior of site visitors to be tracked after they click on a Facebook ad to reach the provider's website. This allows an analysis of the effectiveness of Facebook advertisements for statistical and market research purposes and their future optimization.
 
The data collected is anonymous to us as operators of this website and we cannot use it to draw any conclusions about our users' identities. However, the data are stored and processed by Facebook, which may make a connection to your Facebook profile and which may use the data for its own advertising purposes, as stipulated in the Facebook privacy policy at https://www.facebook.com/about/privacy/update. This will allow Facebook to display ads both on Facebook and on third-party sites. We have no control over how this data is used.
 
Check out Facebook's privacy policy to learn more about protecting your privacy: https://www.facebook.com/about/privacy/.
 
In order to deactivate Facebook Conversion Tracking, you can adjust your cookie settings accordingly in your Facebook account in the Settings section under Cookies. You will first need to log into Facebook. 
 
Alternatively, you can deactivate cookies in your browser using the website of the European Interactive Digital Advertising Alliance at https://www.youronlinechoices.com/ie/your-ad-choices.
 
Pinterest Conversion Tracking
 
Our website measures conversions using the Pinterest Tag from Pinterest Europe Ltd., Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland ("Pinterest").
 
These allow the behavior of site visitors to be tracked after they click on a Pinterest ad to reach the provider's website. This allows an analysis of the effectiveness of Pinterest advertisements for statistical and market research purposes and their future optimization.
 
The data collected is anonymous to us as operators of this website and we cannot use it to draw any conclusions about our users' identities. However, the data are stored and processed by Pinterest, which may make a connection to your Pinterest profile and which may use the data for its own advertising purposes, as stipulated in the Pinterest privacy policy at https://policy.pinterest.com/en-gb/privacy-policy. This will allow Facebook to display ads both on Facebook and on third-party sites. We have no control over how this data is used.
 
Check out Pinterest’s privacy policy to learn more about protecting your privacy: https://policy.pinterest.com/en-gb/privacy-policy.
 
In order to deactivate Pinterest Conversion Tracking, you can adjust your cookie settings accordingly in your Pinterest account by changing your data protection choices in the Settings section. To do this, you must be logged in to Pinterest. 
 
Alternatively, you can deactivate cookies in your browser using the website of the European Interactive Digital Advertising Alliance at https://www.youronlinechoices.com/ie/your-ad-choices.
 
 
6. NEWSLETTER
 
Newsletter data
 
If you would like to receive our newsletter, we require a valid email address as well as information that allows us to verify that you are the owner of the specified email address and that you agree to receive this newsletter. No additional data is collected or is only collected on a voluntary basis. We only use this data to send the requested information and do not pass it on to third parties.
 
We will, therefore, process any data you enter onto the contact form only with your consent per Art. 6 (1) (a) DSGVO. You can revoke consent to the storage of your data and email address as well as their use for sending the newsletter at any time, e.g. through the "unsubscribe" link in the newsletter. The data processed before we receive your request may still be legally processed.
 
The data provided when registering for the newsletter will be used to distribute the newsletter until you cancel your subscription when said data will be deleted. Data we have stored for other purposes (e.g. email addresses for the members area) remain unaffected.
 
 
7. PAYMENT SERVICE PROVIDERS
 
PayPal
 
Except for the payment method “voucher”, all our payment options are processed by the payment service provider PayPal. When paying with PayPal, Sofort online bank transfer, Payment upon Invoice, credit or debit card, SEPA bank collection, or Giropay, we pass on your payment data to PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal") as part of the payment processing.

The transmission of your data to PayPal is based on Art. 6 (1) (a) (consent) and Art. 6 (1) (b) DSGVO (processing for contract purposes). The data transmitted to PayPal may be passed on by PayPal to the payment providers cooperating with PayPal and, under certain circumstances, to third companies for identity and credit checks. We do not receive any account or credit card-related information in the process, only notification of confirmation or rejection of the payment. You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may still be entitled to process your personal data if this is necessary for the contractual processing of payments. For detailed information on data protection law, please refer to the PayPal data protection policy at https://www.paypal.com/de/webapps/mpp/ua/privacy-full?locale.x=en_DE.