GTC
1. General
AIKYOU
GmbH, Kapellstr. 3, 75196 Remchingen, Germany, Managing Directors Bianca
Renninger, Gabriele Meinl, telephone: +49 7232 7350733, mail@aikyou.de
(hereinafter called “AIKYOU” or “we”) runs an online shop under the
internet address www.aikyou.de (hereinafter called “website”). All
orders placed by you via the website and our deliveries and services are
exclusively subject to the following general terms and conditions, in
the version that is valid at the time of the order. We do not accept
conflicting terms and conditions of the customer unless we have agreed
to their validity in writing.
2. Conclusion of contract
A contract between you and AIKYOU GmbH shall come into effect upon
shipment of the merchandise that has been ordered by you. By submitting
the ordering form provided on our website, you make a binding offer to
us to conclude the contract. Your order has been placed once you have
entered all the information that is required for the ordering process,
and subsequently sent us the ordering form by clicking the button
“commit to buy”. AIKYOU GmbH shall be entitled to reject an order placed
by you without stating any reasons. This shall apply particularly in
those cases, where there are well-founded suspicions that the ordered
articles are to be sold to third parties on a commercial basis.
3. Saving of contract
We save your ordering data. You will receive the order confirmation
with all given data by e-mail which may be printed out as well.
4. Right of withdrawal
Legal notice on the right of withdrawal
Right of withdrawal
You have the right to withdraw from this contract within 30 days without giving any reason.
The withdrawal period will expire after 30 days from the day on which
you acquire, or a third party other than the carrier and indicated by
you acquires, physical possession of the goods. In case your order is
being delivered separately the withdrawal period will expire after 30
days from the day on which you acquire, or a third party other than the
carrier and indicated by you acquires, physical possession of the last
good.
To exercise the right of withdrawal, you must inform us
(address for withdrawal: AIKYOU GmbH, Kapellstr. 3, 75196 Remchingen,
Germany, telephone: +49 7232 7350733, fax: +49 7232 7349970, e-mail:
shop@aikyou.de) of your decision to withdraw from this contract by an
unequivocal statement (e.g. a postal letter, fax, or e-mail). You may
use the model withdrawal form attached to your delivery, but it is not
obligatory.
To meet the withdrawal deadline, it is sufficient
for you to send your communication concerning your exercise of the right
of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all
payments received from you, including the costs of delivery (with the
exception of the supplementary costs resulting from your choice of a
type of delivery other than the least expensive type of standard
delivery offered by us), without undue delay and in any event not later
than 14 days from the day on which we are informed about your decision
to withdraw from this contract. We will carry out such reimbursement
using the same means of payment as you used for the initial transaction,
unless you have expressly agreed otherwise; in any event, you will not
incur any fees as a result of such reimbursement.
We may
withhold reimbursement until we have received the goods back or you have
supplied evidence of having sent back the goods, whichever is the
earliest.
You shall send back the goods or hand them over to us
or (address for returns: AIKYOU GmbH, Kapellstr. 3, 75196 Remchingen,
Germany), without undue delay and in any event not later than 30 days
from the day on which you communicate your withdrawal from this contract
to us. The deadline is met if you send back the goods before the period
of 30 days has expired.
Within Germany, we will bear the cost
of returning the merchandise, under the condition that you use the DHL
return label provided to you online. Within other EU member states or
within the rest of the world you will have to bear the direct cost of
returning the goods. We recommend some form of registered return mail,
since we will not be able to refund you for goods which have not been
delivered to us.
You are only liable for any diminished value
of the goods resulting from the handling other than what is necessary to
establish the nature, characteristics and functioning of the goods.
Articles which have been washed, damaged or which are showing traces of
make-up can not be exchanged or returned.
End of the notice on withdrawal
Please note that we can only accept returns from the country which the
shipment was sent to. If the shipment was sent to Austria, for instance,
we can only accept a return from Austria. The costs of your order will
be charged to your credit card or bank account. In case of a return,
your relevant card or bank account will be credited. However, any losses
that are caused by currency fluctuations will not be refunded.
5. Notes
The articles offered in our online shop are presented as digital
photographs depicting the existing merchandise. Slight differences
between the photographs and reality do not constitute a defect of the
ordered merchandise. Please note that the articles presented here may no
longer be available at the time of the customer’s visit to our site,
and the respective prices might have changed. We are entitled to perform
partial deliveries. Gift vouchers are valid for three years from the
date of purchase and cannot be returned.
6. Prices
All prices are in Euros and inclusive of German VAT.
7. Shipping and delivery
Shipping costs will be charged according to our currently effective price list, please see PAYMENT and SHIPPING.
Deliveries within Germany:
Unless agreed otherwise, the merchandise will be delivered to the
customer address given until the fourth working day at the latest
(Monday to Friday, except holidays) upon conclusion of the contract with
immediate payment.
Deliveries within the EU (outside Germany):
Unless
agreed otherwise, the merchandise will be delivered at the customer
address given until the fifth working day at the latest (Monday to
Friday, except holidays) upon conclusion of the contract with immediate
payment.
Deliveries outside the EU:
From
experience, the delivery period for countries that impose customs duty
is two to fourteen working days. Thus the merchandise will be delivered
at the customer address given until the fourteenth working day at the
latest (Monday to Friday, except holidays) upon conclusion of the
contract (immediate payment). For shipments outside the EU additional
costs for customs, taxes or other fees might occur, whose amount we can
neither predict nor influence. These shall be borne by the customer. For
details, please refer to your local customs office. Please note that
you will have to bear any possible foreign bank charges. Customs duties,
sales tax on imports as well as handling costs will not be refunded in
case of a return.
AIKYOU cannot be held responsible for shipping delays caused by our postal and logistics service partners.
8. Payment conditions
The merchandise will be shipped upon receipt of payment. You may pay
for your order by PayPal,
credit card, bank collection (Germany only), Payment upon Invoice (Germany only), eps (Austria only) or gift voucher, please
see PAYMENT and SHIPPING.
Please ensure that sufficient funds are available on your account at
the time of the debit booking; any costs incurred by a return debit of
the invoice amount will be for your account.
9. Care
Please take note of the washing instructions on the care label. In
addition, we recommend using a small washing bag in order to maintain
the quality of accessories and materials and to minimise potential
fabric damage. We assume no liability for damage caused by incorrect
cleaning.
10. Information on the liability for defects
The statutory liability for defects shall apply.
11. Retention of title
AIKYOU GmbH reserves the right to retain title and ownership of any and
all articles supplied until such time as full payment has been
received.
12. Warranty
The statutory law of warranty shall apply.
13. Copyright/Trademark
Copyright AIKYOU GmbH. All rights reserved. The AIKYOU logo is a
registered trade mark of AIKYOU GmbH, Kapellstr. 3, 75196 Remchingen,
Germany. The unauthorized use of the AIKYOU logo and/or trademark is
expressly forbidden. By making services available on our webpage we are
not providing you with any implied or explicit right to make any
commercial uses of our logo and/or trademark. This page and all its
components (including images, audio, video, and text) are protected by
copyright. Apart from fair dealing for the purpose of private use, no
part may be reproduced, copied, transmitted in any form or by any means
(electronic, mechanical or graphic) without the prior written permission
of AIKYOU GmbH. We strive to heed the copyright regulations for all
images, audio recordings, video sequences, and texts included in his
publications, and to utilise our own images, audio recordings, video
sequences, and texts or those images, audio recordings, video sequences,
and texts that are public domain. All of the brand marks and trademarks
(also third party brand marks and trademarks) named on the website
underlie the regulations of the valid trademark and ownership law for
each registered owner. The simple usage of a brand name does not mean
that a third party does not protect the rights to that name!
14. Disclaimer
The information provided on this website has been compiled with the
utmost care. Nonetheless, we cannot assume liability for the topicality,
accuracy, completeness or quality of the information in question.
AIKYOU GmbH, the authors of these web pages and the persons responsible
for this website cannot be held liable for material or non-material
damage caused by incorrect or incomplete information, provided that the
deficiencies in question are not deliberate or due to gross negligence.
With its decision of May 12, 1998, the Regional Court of Hamburg stated
that by linking to outside pages, one can be held responsible for the
content of those pages. According to the Regional Court, this can only
be hindered by explicitly distancing oneself from this content. We have
placed links to outside sites on our website. For all of these links,
the following statement is valid: We would like to explicitly state that
we have no influence on the design or content of the respective linked
pages. We thus explicitly distance ourselves herewith to all contents of
the linked pages and state that their contents are not our own. This
disclaimer is valid for all of the links provided from our websites and
for the contents of all pages referred to from the banners.
Referrals and links
The author has no influence on the current or future design or content
of the directly or indirectly linked pages. He thus herewith distances
himself explicitly from contents of all directly or indirectly linked
pages that were created after the pages were linked. This is true for
all links within his own website as well as for postings and outside
contributions to the guest books, discussion forums, and mailing lists
which the author has created. The author, who simply provided the links
to the respective publications, is not liable for any and all illegal,
erroneous, or incomplete content and especially for damages, which might
occur due to the usage or non-usage of such information provided, but
rather the author of the respective pages is liable for all content and
results thereof.
Legal Effect of this Disclaimer
This disclaimer is to be viewed as part of the website from which this
page was referred. Should any part or individual phrasing of this text
not, no longer, or incompletely be in accordance with the valid legal
position, the remaining parts of the document in their content and
validity remain untouched.
15. Choice of law and effectiveness
German law shall apply to the exclusion of the United Nations Sales
Convention. In case that one or more provisions are invalid, the
validity of the remaining provisions shall remain unaffected.