AIKYOU GmbH, Kapellstr. 3, 75196 Remchingen, Germany, Managing Directors Bianca Renninger, Gabriele Meinl, telephone: +49 7232 7350733, firstname.lastname@example.org (hereinafter called “AIKYOU” or “we”) runs an online shop under the internet address www.aikyou.de (hereinafter called “website”). All orders placed by you via the website and our deliveries and services are exclusively subject to the following general terms and conditions, in the version that is valid at the time of the order. We do not accept conflicting terms and conditions of the customer unless we have agreed to their validity in writing.
2. Conclusion of contract
A contract between you and AIKYOU GmbH shall come into effect upon shipment of the merchandise that has been ordered by you. By submitting the ordering form provided on our website, you make a binding offer to us to conclude the contract. Your order has been placed once you have entered all the information that is required for the ordering process, and subsequently sent us the ordering form by clicking the button “commit to buy”. AIKYOU GmbH shall be entitled to reject an order placed by you without stating any reasons. This shall apply particularly in those cases, where there are well-founded suspicions that the ordered articles are to be sold to third parties on a commercial basis.
3. Saving of contract
We save your ordering data. You will receive the order confirmation with all given data by e-mail which may be printed out as well.
4. Right of withdrawal
Legal notice on the right of withdrawal
Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods. In case your order is being delivered separately the withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good.
To exercise the right of withdrawal, you must inform us (address for withdrawal: AIKYOU GmbH, Kapellstr. 3, 75196 Remchingen, Germany, telephone: +49 7232 7350733, fax: +49 7232 7349970, e-mail: email@example.com) of your decision to withdraw from this contract by an unequivocal statement (e.g. a postal letter, fax, or e-mail). You may use the model withdrawal form attached to your delivery, but it is not obligatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us or (address for returns: AIKYOU GmbH, Kapellstr. 3, 75196 Remchingen, Germany), without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.
Within Germany, we will bear the cost of returning the merchandise, under the condition that you use the DHL return label provided to you online. Within other EU member states or within the rest of the world you will have to bear the direct cost of returning the goods. We recommend some form of registered return mail, since we will not be able to refund you for goods which have not been delivered to us.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods. Articles which have been washed, damaged or which are showing traces of make-up can not be exchanged or returned.
End of the notice on withdrawal
Please note that we can only accept returns from the country which the shipment was sent to. If the shipment was sent to Austria, for instance, we can only accept a return from Austria. The costs of your order will be charged to your credit card or bank account. In case of a return, your relevant card or bank account will be credited. However, any losses that are caused by currency fluctuations will not be refunded.
The articles offered in our online shop are presented as digital photographs depicting the existing merchandise. Slight differences between the photographs and reality do not constitute a defect of the ordered merchandise. Please note that the articles presented here may no longer be available at the time of the customer’s visit to our site, and the respective prices might have changed. We are entitled to perform partial deliveries. Gift vouchers are valid for three years from the date of purchase and cannot be returned.
All prices are in Euros and inclusive of German VAT.
7. Shipping and delivery
Shipping costs will be charged according to our currently effective price list, please see PAYMENT and SHIPPING.
Deliveries within Germany:
Unless agreed otherwise, the merchandise will be delivered to the customer address given until the fourth working day at the latest (Monday to Friday, except holidays) upon conclusion of the contract with immediate payment.
Deliveries within the EU (outside Germany):
Please note: We ship your order by registered letter, which needs to be signed on receipt. Therefore, shipping to parcel delivery services or Post Office boxes ist not possible, thank you for your understanding. Unless agreed otherwise, the merchandise will be delivered at the customer address given until the fifth working day at the latest (Monday to Friday, except holidays) upon conclusion of the contract with immediate payment.
Deliveries outside the EU:
Please note: We ship your order by registered letter, which needs to be signed on receipt. Therefore, shipping to parcel delivery services or Post Office boxes ist not possible, thank you for your understanding. From experience, the delivery period for countries that impose customs duty is two to fourteen working days. Thus the merchandise will be delivered at the customer address given until the fourteenth working day at the latest (Monday to Friday, except holidays) upon conclusion of the contract (immediate payment). For shipments outside the EU additional costs for customs, taxes or other fees might occur, whose amount we can neither predict nor influence. These shall be borne by the customer. For details, please refer to your local customs office. Please note that you will have to bear any possible foreign bank charges. Customs duties, sales tax on imports as well as handling costs will not be refunded in case of a return.
AIKYOU cannot be held responsible for shipping delays caused by our postal and logistics service partners.
8. Payment conditions
The merchandise will be shipped upon receipt of payment. You may pay for your order by KLARNA Online Bank Transfer, PayPal, bank collection, credit card, Payment upon Invoice (Germany only) or gift voucher, please see PAYMENT and SHIPPING. Please ensure that sufficient funds are available on your account at the time of the debit booking; any costs incurred by a return debit of the invoice amount will be for your account.
Please take note of the washing instructions on the care label. In addition, we recommend using a small washing bag in order to maintain the quality of accessories and materials and to minimise potential fabric damage. We assume no liability for damage caused by incorrect cleaning.
10. Information on the liability for defects
The statutory liability for defects shall apply.
11. Retention of title
AIKYOU GmbH reserves the right to retain title and ownership of any and all articles supplied until such time as full payment has been received.
The statutory law of warranty shall apply.
Copyright AIKYOU GmbH. All rights reserved. The AIKYOU logo is a registered trade mark of AIYKOU GmbH, Kapellstr. 3, 75196 Remchingen, Germany. The unauthorized use of the AIKYOU logo and/or trademark is expressly forbidden. By making services available on our webpage we are not providing you with any implied or explicit right to make any commercial uses of our logo and/or trademark. This page and all its components (including images, audio, video, and text) are protected by copyright. Apart from fair dealing for the purpose of private use, no part may be reproduced, copied, transmitted in any form or by any means (electronic, mechanical or graphic) without the prior written permission of AIKYOU GmbH. We strive to heed the copyright regulations for all images, audio recordings, video sequences, and texts included in his publications, and to utilise our own images, audio recordings, video sequences, and texts or those images, audio recordings, video sequences, and texts that are public domain. All of the brand marks and trademarks (also third party brand marks and trademarks) named on the website underlie the regulations of the valid trademark and ownership law for each registered owner. The simple usage of a brand name does not mean that a third party does not protect the rights to that name!
The information provided on this website has been compiled with the utmost care. Nonetheless, we cannot assume liability for the topicality, accuracy, completeness or quality of the information in question. AIKYOU GmbH, the authors of these web pages and the persons responsible for this website cannot be held liable for material or non-material damage caused by incorrect or incomplete information, provided that the deficiencies in question are not deliberate or due to gross negligence. With its decision of May 12, 1998, the Regional Court of Hamburg stated that by linking to outside pages, one can be held responsible for the content of those pages. According to the Regional Court, this can only be hindered by explicitly distancing oneself from this content. We have placed links to outside sites on our website. For all of these links, the following statement is valid: We would like to explicitly state that we have no influence on the design or content of the respective linked pages. We thus explicitly distance ourselves herewith to all contents of the linked pages and state that their contents are not our own. This disclaimer is valid for all of the links provided from our websites and for the contents of all pages referred to from the banners.
Referrals and links
The author has no influence on the current or future design or content of the directly or indirectly linked pages. He thus herewith distances himself explicitly from contents of all directly or indirectly linked pages that were created after the pages were linked. This is true for all links within his own website as well as for postings and outside contributions to the guest books, discussion forums, and mailing lists which the author has created. The author, who simply provided the links to the respective publications, is not liable for any and all illegal, erroneous, or incomplete content and especially for damages, which might occur due to the usage or non-usage of such information provided, but rather the author of the respective pages is liable for all content and results thereof.
Legal Effect of this Disclaimer
This disclaimer is to be viewed as part of the website from which this page was referred. Should any part or individual phrasing of this text not, no longer, or incompletely be in accordance with the valid legal position, the remaining parts of the document in their content and validity remain untouched.
15. Choice of law and effectiveness
German law shall apply with the exception of the United Nations Convention on Contracts for the International Sale of Goods. In case that one or more provisions are invalid, the validity of the remaining provisions shall remain unaffected. These Terms and Conditions are effective as of 1 February 2017.